Legal

Privacy
Policy

Last updated: April 2026

1. Who We Are

Crown Lab is a trading name of MTCEN Limited, a company registered in England and Wales (Company No. 16876890), with its registered address at Flat 17, 1 Diarmid Road, London, N20 9FD.

We operate as a barbershop and beauty studio offering hairdressing, grooming, and related beauty services to clients in person and on a mobile basis across London.

2. What Data We Collect

When you submit our booking enquiry form, we collect the following personal data:

• Your name
• Your phone number or email address
• Your preferred service and appointment date
• Any optional message or notes you provide

We do not collect payment information on this website. All payments are handled separately via invoice.

3. How We Use Your Data

We use the information you provide solely to:

• Respond to your booking enquiry
• Confirm and manage your appointment
• Contact you regarding your appointment if necessary

We do not use your data for marketing purposes without your explicit consent, and we do not sell or share your data with third parties.

4. Legal Basis for Processing

We process your personal data on the basis of legitimate interests (to respond to your service enquiry and fulfil the appointment) and, where applicable, on the basis of your consent given by submitting the booking form.

5. Data Retention

We retain your contact and booking details only for as long as necessary to provide the service and comply with legal obligations. Enquiries that do not result in an appointment are deleted within 30 days.

6. Cookies & Analytics

This website uses Google Fonts, which is loaded from Google's servers. This may result in your IP address being transmitted to Google. No other tracking cookies or analytics are used unless you consent via the cookie notice displayed on the site.

You may decline non-essential cookies at any time using the cookie preference banner shown on first visit.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data
• Object to or restrict how we process your data
• Withdraw consent at any time (where consent is the basis for processing)

To exercise any of these rights, please contact us at: [email protected] or by post at the registered address above.

You also have the right to lodge a complaint with the UK supervisory authority: Information Commissioner's Office (ICO).

8. Contact

Crown Lab (MTCEN Limited)
Flat 17, 1 Diarmid Road, London, N20 9FD
[email protected]
+44 7853 154 461